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Privacy Policy

Effective Date: September 8, 2025

CWL Enterprise Group (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information—including mobile phone numbers—when you interact with our website www.cwlenterprise.com, forms, services, and SMS/MMS messaging communications.

1. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number (including mobile number)
  • User preferences and responses
  • Any information you submit through web forms or surveys
  • Technical data such as IP address, device/browser type, pages visited, and referring URLs (via cookies or similar technologies)

2. How We Use Your Information

We use information to:

  • Send SMS/MMS messages and alerts related to our services

  • Communicate about updates, offers, opportunities, or reminders

  • Provide, maintain, and improve our website, forms, and services

  • Prevent fraud, comply with legal obligations, and enforce our terms

3. SMS/MMS Consent

By submitting your mobile phone number through any of our forms or platforms, you consent to receive SMS/MMS messages from CWL Enterprise Group. Message frequency varies. Message and data rates may apply.

To opt out, reply STOP to any message.

For help, reply HELP or contact us using the details below.

4. No Sale or Sharing of Mobile Numbers

We do not sell, rent, or share your mobile phone contact information with third parties for the purpose of marketing. Your personal information is handled with care and used strictly for the services you have requested or agreed to.

Important Mobile Data Disclosure:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Similar Technologies

We use cookies and similar tools to operate our site, remember preferences, and analyze traffic. You can manage cookies in your browser settings. Some features may not function properly without cookies.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is 100% secure.

7. Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. SMS consent records may be kept to honor opt-out requests and compliance requirements.

8. Your Choice and Rights

  • Opt-Out of SMS/MMS: Reply STOP to any message.
  • Update or Delete Info: Contact us to request access, updates, or deletion of your information, subject to legal limits.
  • Marketing Emails: You may unsubscribe using the link contained in our emails.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. International Users

If you access our services from outside the United States, you consent to the processing and transfer of your information in the U.S., where privacy laws may differ.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted at this URL with an updated effective date.

12. Contact Us

CWL Enterprise Group
4422 Verde Vista Circle
Asheville, NC 28805
Email: support@cwlenterprise.com

Phone: 212-516-8936